Data protection

Everything you should know

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Data protection

The person responsible for data processing is:
K&M Internet trading
Pestalozzistrasse 25
22305 Hamburg
Germany
operations@naruvo.com
+49 251/981157 2580
Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.
1. ACCESS DATA AND HOSTING
You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. All access data will be processed for as long as is necessary for the purposes outlined above.
HOSTING
The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in the forms provided on this website will be processed on your servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration. Our service providers are based and use servers in Israel. The European Commission has determined an adequate level of data protection for Israel. In addition, our service providers use servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.
2. DATA PROCESSING FOR CONTRACT PROCESSING AND CONTACTING 2.1 DATA PROCESSING FOR CONTRACT PROCESSING
For the purpose of contract processing in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Mandatory fields are marked as such, because in these cases we need the data to process the contract and we cannot send the order without specifying it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and will be deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Paragraph 1 Sentence 1 lit. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.
2.2 CUSTOMER ACCOUNT
If you have given your consent to this in accordance with Art. 6 Paragraph 1 Sentence 1 lit. our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. which we inform you in this declaration. 2.3 CONTACTING As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. Live chat tool or email) voluntarily. Mandatory fields are marked as such, because in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been completely processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. about which we inform you in this declaration.
LIVE CHAT TOOL ASCEND BY WIX
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be used in accordance with Art. 6 Para. 1 S. 1 lit. Processed by us as part of contract processing. In addition, the use of this tool serves to safeguard our predominantly legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The data will then be deleted. The live chat tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (“Wix”), which operates on our behalf. Wix uses servers in Israel. The European Commission has determined an adequate level of data protection for Israel. In addition, Wix uses servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our collaboration with Wix is based on standard data protection clauses from the European Commission.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING
In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. the cases in which they take over the shipping for us (drop shipping). These are considered to be shipping service providers within the meaning of this data protection declaration. DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF THE SHIPMENT NOTIFICATION
If you have given us your express consent to this during or after your order, we will forward your email address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration Service Germany S.à rl & Co. OHGGörlitzer Strasse 141460 NeussGermanyDPD Deutschland GmbHWailandtstrasse 163741 AschaffenburgGermanyHermes Germany GmbHEssener Strasse 89D-22419 HamburgGermanyGeneral Logistics Systems Germany GmbH & Co.OHGGLS Germany-Strasse 1 - 7DE-36286 NeuensteinGermany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or through a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). According to Art. 6 Para. 1 S. 1 lit.
5. ADVERTISING BY E-MAIL5.1 E-MAIL NEWSLETTER WITH REGISTRATION
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Sentence 1 lit. is permitted by law and about which we will inform you in this declaration.
5.2 NEWSLETTER SENDING
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration. Our service providers are located and / or use servers in Israel. The European Commission has determined an adequate level of data protection for Israel. In addition, our service providers use servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.
6. COOKIES AND OTHER TECHNOLOGIES
6.1 GENERAL INFORMATION
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). As part of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Sentence 1 lit. To be able to prove your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. You can find the cookie settings for your browser under the following links: Microsoft Edge ™ [https://support.microsoft.com/de-de / help / 4027947 / microsoft-edge-delete-cookies] / Safari ™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome ™ [https: / /support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera ™ [https://help.opera.com/de/latest/web-preferences/#cookies] If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can give your consent Revoke at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can also go to the following link: naruvo.com. If you do not accept cookies, the functionality of our website may be restricted.
6.2 USE OF THE WIX CONSENT MANAGER TOOL TO MANAGE CONSENT MANAGEMENT
We use the Wix Consent Manager Tool on our website to inform you about the cookies and the other technologies that we use on our website, as well as to obtain, manage and obtain your consent, if necessary, for the processing of your personal data by these technologies to document. This is necessary in accordance with Art. 6 Para. 1 Clause 1 lit. The Wix Consent Manager Tool is an offer from Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"). After submitting your cookie declaration on our website, the Wix web server saves your IP address, the date and time of your declaration, browser information, as well as information on your consent behavior and its traceability (user ID). In addition, a cookie is used that contains information on your consent behavior. Your data will be deleted after the above-mentioned purpose no longer applies, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. and about which we inform you in this declaration. Wix uses servers in Israel. The European Commission has determined an adequate level of data protection for Israel. In addition, Wix uses servers in the USA, South Korea and Taiwan as well as in other countries outside the EU and the EEA for which there is no adequacy decision by the European Commission. Our collaboration with Wix is based on standard data protection clauses from the European Commission.
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
Insofar as you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to and stored on a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address will only be sent to a Google server and shortened there in exceptional cases. Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible persons in accordance with Art. 26 GDPR. You can find more information about data processing by Google in Google's data protection information [https://policies.google.com/privacy?hl=de].
GOOGLE ANALYTICS
For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information and information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies may be used. Your IP address will generally not be merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google. For the purpose of optimized marketing of our website, we have activated the data release settings for "Google products and services". In this way, Google can access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data release settings takes place on the basis of an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.
GOOGLE ADS
For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website, which is automatically collected and processed by data (IP address, time of visit, device and browser information and information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited, enables interest-based advertising. Any further data processing will only take place if you have activated the “personalized advertising” setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For website analysis and event tracking, we measure your following via Google Ads conversion tracking Usage behavior if you reached our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of the visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are recorded, from which pseudonyms are used Usage profiles are created. YOUTUBE VIDEO PLUGIN To integrate content from third parties, data (IP address, time of visit, device and browser information) are collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if You play a video.
7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES USE OF FACEBOOK PIXEL
We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/]., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). With the Facebook pixel, data (IP address, time of the visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are automatically collected and stored, from which you are using Usage profiles are created from pseudonyms. As part of the so-called extended data comparison, hashed information is also collected and stored for comparison purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising. The information about your usage automatically collected by Facebook technologies Our website is usually transmitted to and stored on a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. If the data transfer to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. You can find more information about data processing by Facebook in Facebook's data protection information [https://de-de.facebook.com/policy.php].
FACEBOOK ADS
We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision about the placement of the advertisements with individual users. Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not included. Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook acts as our processor. Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing. Via Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook.
7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES USE OF VIMEO VIDEO PLUGIN TO INTEGRATE THIRD PARTY CONTENT
To integrate third party content, the Vimeo video plugin [https://vimeo.com/de/about AutovermietungLLC, 555 West 18th Street, New York 10011, USA (“Vimeo”) collects data (IP address, time of Visit, device and browser information), transmitted to Vimeo and then processed by Vimeo. The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR. Google Analytics is automatically integrated in the Vimeo Video Plugin. For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information and information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies may be used. Google Analytics is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. Your IP address will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. We have no influence on and access to data processing by Vimeo, including the settings and results of Google Analytics. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 8. SOCIAL MEDIA 8.1 SOCIAL PLUGINS FROM FACEBOOK, TWITTER, INSTAGRAM, PINTEREST, WHATSAPP Social buttons from social networks are used on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can press the Like or Share button, for example. 8.2 OUR ONLINE PRESENCE ON FACEBOOK, TWITTER, INSTAGRAM, YOUTUBE, provided you have given your consent Art. 6 para. 1 sentence 1 lit. Use of pseudonyms usage profiles are created. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us. Facebook [https://www.facebook.com/about/privacy/] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ( “Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data]. Twitter [https://twitter.com/de/privacy] is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transmitted to and stored on a server operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online -Presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data]. YouTube [https://policies.google.com/privacy?hl=de] is a Offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 9. CONTACT POSSIBILITIES AND YOUR RIGHTS 9.1 YOUR RIGHTS As a person concerned you have the following rights: * according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein; * In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us; * In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing  * to exercise the right to freedom of expression and information;  * to fulfill a legal obligation;  * for reasons of public interest or  * is necessary for the establishment, exercise or defense of legal claims; * According to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as  * you dispute the accuracy of the data;  * the processing is unlawful, but you refuse to delete it;  * we no longer need the data, but you need them to assert, exercise or defend legal claims or  * You have lodged an objection to the processing in accordance with Art. 21 GDPR; * In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible; * According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for the purposes of direct marketing. Then we will no longer process your personal data for this purpose. 9.2 CONTACT POSSIBILITIES If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent or objection to a specific use of data, please contact directly to us using the contact details in our legal notice. Data protection declaration [https://legal.trustedshops.com/produkte/rechtstexter] created with the Trusted Shops [https://legal.trustedshops.com] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https : //foehlisch.com].